Privacy Policy

Last updated: January 21, 2026

At Aquakleen Products Inc., we value the trust you place in us when choosing our water purification solutions. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website or contract our services.

1. Information We Collect

We may collect the following personal data:

Identification Data: Full name.
Contact Information: Email address, phone number, and physical address (necessary for deliveries and installations).
Billing Data: Credit/debit card information or banking details (processed securely through certified payment gateways).
Technical Information: IP address, browser type, and browsing data via cookies.

2. Use of Information

We use your information for the following purposes:

Service Provision: Processing orders, performing installations, and scheduling maintenance for your equipment.
Communication: Responding to technical support inquiries and sending service confirmations.
Marketing: Sending you offers on replacement filters or special promotions (only if you have given prior consent).
Security: Preventing fraudulent activities and protecting the integrity of our site.

3. Consent

By providing your data in our contact forms or making a purchase, you accept the processing of your information according to this policy. You have the right to withdraw your consent at any time for marketing purposes.

4. Sharing Data with Third Parties

Aquakleen Products Inc. does not sell or rent your personal information to third parties. We only share data with:

Service Providers: Logistics companies for product delivery or payment processors.
Legal Compliance: When required by a judicial authority or to protect our legal rights.

5. Data Security

We implement technical and organizational security measures (such as SSL encryption) to protect your data against unauthorized access, loss, or alteration. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

Access the personal data we have about you.
Rectify any incorrect or incomplete information.
Cancel or request the deletion of your data when it is no longer necessary for the contracted purposes.
Oppose the use of your data for specific purposes (such as advertising).

To exercise these rights, send an email to: privacidad@aquakleenproducts.com.

7. Cookie Policy

Our site uses cookies to improve your user experience and analyze web traffic. You can configure your browser to reject all cookies, although this may affect the functionality of some sections of the site.

8. Changes to this Policy

We reserve the right to update this policy at any time. Any substantial change will be notified via a visible notice on our website or by email.